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First Name: Last Name: Company Name: Phone Number: Address: City: State: XX AL AK AZ AR CA CO CT DC DE FL GA HI ID IL IN IA KS KY LA ME MD MA MI MN MS MO MT NE NV NH NJ NM NY NC ND OH OK OR PA RI SC SD TN TX UT VT VA WA WV WI WY Zip: Email:

1. Are you currently selling Managed Services? Yes No  2. Are you currently selling Online Data Backup and Recovery services? Yes No  3. How many clients are you presently backing up? 4. How much data are you currently managing for your clients’ backup needs? Is that native or is that compressed? 5. What do you like about your current solution? 6. What do you dislike about what your current solution? 7. Does your provider sell direct or compete? Yes No N/A  Does your current solution offer such features as: 8. Data de-duplication? Yes No 9. Data compression? Yes No 10. Data encryption from start to finish and during offsite data transmission? Yes No 11. Support for multiple operating systems or is it Windows only? Multiple Operating Systems Windows Only  12. Support for multiple databases and Exchange? Yes No 13. Does your current solution offer both onsite and remote storage in the same solution? If so, does it involve an appliance or is it software-only that must be installed on the client server? 14. Do you have control over what you charge your clients? Yes No 15. How are you charged by the provider? Is it based on compressed or protected data? Are you charged a wholesale price? Are their savings or incentives to store more? Do you have to pay in advance in order to get a certain price or is it “pay as you go”? 16. Who is your current provider? 17. What does the majority of your client base do now for backup? Tape Disc To Disc External Hard Drive Nothing  18. Have you heard of or are you familiar with Online Data Backup solutions? If so what features are you familiar with? Yes No 19. What would you look for if you were evaluating a backup solution? 20. Do you ever consult with your clients on data management? Have you discussed Recovery Time Objectives or Recovery Point Objectives with your clients? 21. Have you ever lost your data? Have your clients ever lost data? 22. Have you ever been unable to recover backed up data because of limitations in the solution you were using (Examples: data was corrupted, tape drive failed, tapes failed, etc.) 23. How much do you think it would cost your typical client if they were down for a day or more? 24. On average, how many employees does your typical client have? 25. Are you focused on, or do you target a particular market vertical? (Healthcare and other verticals have mandated regulations that require automated online backup and recovery.) 26. Roughly how many GB would your typical client have? Is that native or compressed data? 27. How many engineers do you have on staff? 28. Do you have a sales staff? If “yes”, how many? Yes No